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Hotel Facilities

Hotel Facility Information

Wireless LAN available throughout the building/FreeWi-Fi / Non-smoking throughout

  • Welcome drink(Self drink bar)

    A welcome drink will be served at the lounge "Wisteria" from 15:00 to 18:00.
    Coffee, tea, juice, etc. are self-service, but you can use them freely.

    Opening Hours

    From 15:00 to 18:00
  • Lobby

    The lobby lounge overlooking Lake Hamana offers a relaxing atmosphere anytime during your stay.
    You can also enjoy various events such as monthly lounge concerts.
  • In-hotel shop

    Souvenirs such as tea-making confectionery and sake, tea and folk crafts are available at the Gin-no-nami
    Casual women's clothing, textiles, socks, and Japanese paper towels, which are also popular for staying clothes, are also popular.

    Opening Hours

    7:00 to 21:00
  • Smoking area

    Smoking is prohibited in the entire facility, including guest rooms, banquet halls, and karaoke rooms.
    Please use the smoking room on the 2nd floor above the lobby to smoke cigarettes (including heat-not-burn electronic cigarettes).
  • Banquet hall Choyo meeting room use

    Meeting use (tables and chairs in the tatami banquet hall are available.)

    ・Terrace room"Kirara』 School seats:30 seats  
    ・Large banquet hall"Choyo』 School seats:80 seats

    Please contact us for the venue size and layout.

    You can choose the usage fee from one of the following.
    ■Conference use(Room Charge Only) 
    8 people or less, 5,500 yen per 2 hours(Extension 1 hour 2,750 yen)
    30 people or less, 11,000 yen per 2 hours(Extension 1 hour 5,500 yen)
    31 people or more, 22,000 yen per 2 hours(Extension 1 hour 11,000 yen)
    Additional drink price PET bottle tea (220 yen) or hot coffee(440 yen)

    ■Meeting use (drink set) fee
    Room charge 5,500 yen per hour + Drink price 550 yen x Number of guests
    For drinks, you can choose water, coffee, hand towel, or self drink bar.

    ■Equipment rental, etc.
    Projector & screen(Lending 2,200 yen)
    Please contact us for the use of audio equipment.
  • Karaoke room"violet""Orchid"

    The karaoke room is closed due to the corona.

    For families and small groups, please use the karaoke rooms "Sumire" and "Ran".

    【Karaoke room usage fee】 
    6 or more people:1 hour/6,600 yen
    3 to 5 people:1 hour/1,100 yen x number of people
    2 People:1 hour/3,300 yen
  • Club Urara(Urara)

    For the after-party of groups and groups, try Club Urara.
    50 seats All-you-can-drink plan 3,300 yen(2 hours system)
    For charter use, reservations can be made for 35 people or more or for a charter fee of 120,000 yen (including all-you-can-drink).
    *We will take a rest on the day when there is no reservation by the group.
  • Satei “Hanaikada Rai”

    We are currently closed to prevent infection with the New Coronavirus.
  • Private Open Air Bath"Komorebi-no-yu"

    It starts at 30 minutes every hour and is available for 50 minutes.

    It costs 3,300 yen for 50 minutes each time.

    Available time 12:30 to 23:30(For day trips, until 19:30)

List of facilities

Number of rooms

Total number of rooms:40 rooms(East Building Japanese-style room 18 square meters:28 rooms/West Building Special Room:9 rooms/West Building Japanese Western Special Room:2 rooms / Reiwa Modern Room 325 Special Room:1 room)

Room facilities

East Wing:toilet/shower/Air conditioner/TV set/Refrigerator
West Building:bus/toilet/Air conditioner/TV set/Refrigerator

the Internet

Free wireless LAN connection throughout the building
No PC rental


【Prepared in the room】
Washcloth/toothbrush/tooth paste/bath towel/Yukata
【Prepared for large public bath / private bath】
shampoo/rinse/Body soap/Shaving/Shower cap/Cotton swab/brush/Hair dryer

Rental equipment

Hairdryer/Mobile phone charger/projector(For a charge)/screen
Mahjong(For a charge)/Shogi/Go/Playing cards/UNO / Jenga

Reservation arrangement(For a charge)

Massage(30 minutes):4,000 JPY
companion(2 hours):16,800 yen
Cake(Fresh cream tailoring, with 5 candles, message correspondence)
No. 4 12 cm:2640 yen, No. 5 15 cm:3300 yen, No. 6 18 cm:4180 yen,
No. 7 21 cm:4620 yen, No. 8 24 cm:6160 yen
*Please contact us for a number candle of 132 yen, chocolate tailoring, etc.

flower arrangement:We can arrange from 3,630 yen according to your budget and wishes.
(A separate shipping fee of 770 yen is required)
(A) 3300 yen + shipping fee 770 yen = 4070 yen 
(B) 4400 yen + shipping fee 770 yen = 5170 yen
(C) 5500 yen + shipping fee 770 yen = 6270 yen 
(D) 6600 yen + shipping fee 770 yen = 7370 yen  

*Please understand that the changes are as described above from the stay on May 6, 4th year of Reiwa.

Outline of facility

Bars(For a charge)/banquet hall/Karaoke facility(For a charge)/Lounge/No-smoking room

Locally available credit card

JCB / Visa / Master/AMEX / UC / NICOS / SAISON/UFJ / debit card

Standard check-in time


Standard checkout time


Hot spring tax

Hot spring tax Adults 150 yen will be charged separately.

Cancellation provisions

3 days to 1 day ago:20% of room rate
On the day of arrival:50% of room rate
Cancellation without any contact:100% of room rate
Cancellation fee will be applied from 3 days before the accommodation date.
*If there is a cancellation rule set for each accommodation plan, that setting has priority.


Hotel guests can use the front parking lot and the second parking lot on the east side free of charge.

The front parking lot is exclusively for hotel guests, so please use the second parking lot for day trips.

The source of Kanzanji Onsen has the third highest salt concentration in Japan.(TV program investigation)

Hot Springs(Water addition, heating, circulation type)

Kanzanji Onsen chloride spring(Indoor bath only)*Water addition, heating, circulation type

Open Air Bath

Available (for both men and women (including time shifts), not for private use)

Private Bath

Yes(With conditions)

Number of bathhouses

[Open-air bath]Man:One woman:1 mixed bath:0
[Indoor bath]Man:One woman:1 mixed bath:0
[Sauna]Man:0 Woman:0 Mixed bath:0

Other bath facilities

View bath

Bath usage conditions

Private bath reservation required (14:00 to 24:00) 1 group 50 minutes 3,000 yen(Tax excluded)*Reservation required