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FAQ

About accommodation price for children

Middle school and high school students have the same price and support as adults.
Elementary school students are "70%" of the adult price.
Infants under elementary school age are 50% of the adult rate.

If you are 3 to 5 years old and do not want to meet the above 50%, a facility usage fee of 3,300 yen will be charged.
The facility fee includes a towel, bath towel, yukata, and sandals, but no futon or breakfast is provided.
 If you would like to add more, you can order a futon for 2,200 yen, breakfast for 1,100 yen, dinner for kids meal plate for 2,200 yen, and soup for 880 yen.
Depending on the combination, 50% support may be cheaper.

There is no special preparation for 0 to 2 years old, but you can use it free of charge.
  • What are the check-in and check-out times?

    Check-in is from 15:00 and check-out is at 10:00.

    Luggage and cars can be stored before check-in and after check-out. Please ask at the froContinue reading
  • Can I have a faster check-in time?

    Normal check-in is at 15:00, but early check-in is possible depending on the plan.Luggage and cars can be stored before check-in and after cContinue reading
  • Can I extend check-out time?

    The normal check-out time is 10 am, but if you request an extension, you can extend it for an extension fee of 2200 yen (1 room) per hour.
  • What are the amenities in the room?

    In the room, there are yukata, bath towel, face towel and toothbrush.

    In addition, combs, razors, and shower caps are available in large puContinue reading
  • Please tell me about the equipment in the room.

    There is air conditioning (air conditioning), safe, TV, kettle, mirror stand, and refrigerator (empty contents).
    Hair dryers are available iContinue reading
  • Please tell me the time for dinner and breakfast

    Depending on the plan at the time of reservation, the place for dinner will be either a dining room (table/chair seats at the banquet room),Continue reading
  • Can I change my diet if I am allergic?

    We will do our best to support you, so please inquire about specific target ingredients such as "eggs," "dairy products," "crustaceans," "raContinue reading
  • Do you have a private bath?

    There is a private open-air bath, Komorebi-no-yu 2nd floor.Reservations are required from 30 minutes every hour, and you can use it for 50 mContinue reading
  • Please tell me the use time of the public bath.

    This large public bath is on the 6th floor of the top floor, and there are observatory baths and open-air baths for both men and women.
    OpenContinue reading
  • Is there a vending machine in this facility?

    Drink vending machines are available at the vending machine corner on the 2nd floor and in front of the large communal bath on the 6th floorContinue reading
  • Please tell me the opening hours of the shop.

    The hotel shop is located on the ground floor in front of the front desk.
    Opening hours are 7am to 9pm.

    We also accept delivery of TakkyubiContinue reading
  • Do you have a karaoke room?

    This facility has two karaoke rooms.
    The usage fee for one hour is as follows.
    For 2 people...1,650 yen per person
    For 3 to 5 people...1,100Continue reading
  • Can I smoke?

    Smoking is prohibited in this facility, including guest rooms, banquet rooms, and karaoke rooms.
    For smoking cigarettes (including heated elContinue reading
  • Is there a snack corner?

    This facility has a Shutei "Hanaikada” a night restaurant.
    We offer soy sauce ramen 800 yen, Hamamatsu Gyoza (dumpling) 2 people starting frContinue reading
  • Can I connect to the Internet?

    We support wireless LAN throughout the building.You can use it free of charge by entering the ID and password for this facility.
  • Is there a transfer from the station?

    Currently, the following shuttle buses to and from Hamamatsu Station are suspended as of June due to a New Coronavirus infection.Please use Continue reading
  • Is there a game corner?

    This facility does not have a game corner.

    Go, Shogi, playing cards, and UNO are rented free of charge.
    Mahjong is a rental (3,300 yen per Continue reading
  • Is there a convenience store nearby?

    7-Eleven is a 3-minute walk from the hotel.
  • Are there any services on the anniversary?

    We will prepare celebratory cakes (4,640 yen from 4 to 6,160 yen, 8) and flowers (from 3300 yen for bouquets and arrangements) according to Continue reading
  • Can I stay with my pet?

    I am sorry.This property does not accept pets.
    Please contact us at the time of booking as we will introduce and arrange a pet hotel "WanWanContinue reading

Reservations and Inquiries

Please contact us if you have any questions.

053-487-0531

【Reception time]From 9:00 to 20:00